Associate System Technician

Full Job Description

Job Description:
DXC Technology is the world's first independent IT services company. DXC has nearly 6,000 customers, operating in many industries and 70 countries. Technological independence, global talent pool, an extensive network of partnerships: DXC offers digital transformation solutions and offerings that help customers capture the power of innovation and "change to grow". DXC Technology ranks among the best corporate citizens in the world. For more information, visit www.dxc.technology.

Essential Job Functions

Tests, troubleshoots, installs, calibrates, repairs and modifies systems to ensure reliable functioning.
Maintains end-user computer systems, telephone equipment, and others as assigned.
Assists in procuring and tracking hardware and software. Provides technical training to the end-user community to ensure high quality customer service.
Performs internal installation, preventive maintenance, routine repair, and calibration of company's products and equipment. Maintains end-user systems.
Follows developed operating procedures and maintains record of work within the help desk ticket system.
Acts as a liaison with the customer on routine technical and service problems to ensure that customer needs are met.

Basic Qualifications

Bachelors Degree in Computer Sciences or a related field
One to five years of experience
Windows Server troubleshooting, Server Patching and Server Administration experience.
Experience working with company products and operating systems
Experience working with computer-related technical problems
Experience working with company escalation policy

Other Qualifications

Good interpersonal skills to interact with customers and team members
Communication skills
Organization skills to balance and prioritize work
Good analytical and problem solving skills
Basic training skills
Willingness to travel

Work Environment

Office environment
May require shift work