Bilingual Customer Service Representative

Are you an experienced bilingual or Spanish speaking call center representative looking for a new opportunity? We are hiring immediately for a Customer Service Representative! This is a full-time opportunity with on-site training based in Guaynabo. Candidates should have an associate degree and be team-orientated, organized and attentive with the ability to manage customer accounts and resolve concerns. We highly value the reliability and availability of candidates prospective work schedules. Oportunidad de empleo!

Perks & Benefits
-Paid Training
-Weekly paychecks
-Direct Deposit or Cash Card pay options
-Paid Sick Leave
-Paid Time Off
-Sign on Bonus (Restrictions Apply)
-Referral Bonus (Restrictions Apply)
-$12.00 - $13.50/Hour
-Bonuses are per eligibility requirements

Employment Type & Shifts
-Full Time
-Part Time
-1st & 2nd Shift
Requisitos:
Job Responsibilities -Manage large amounts of inbound and outbound calls in a timely manner
-Identify customer needs, research issues, and provide solutions
-Maintain strong communication records for all conversations
-Able to process & enter large amount of data into our system with accuracy
-Meet individual and team performance goals
-Strong written and verbal communication skills.
-Excellent attention to details

-Hablante bilingue requerido
-Proficient with Windows operating systems
-Knowledge of Microsoft Office suite (Excel, Word, Outlook)
-1 year Customer Service experience
-Available to work a schedule between 7:00 AM-8:00 PM (Monday to Saturday)
-Reliable transportation
-40 words typing per minute minimum

Associate Requirements
-Associates Degree
-Drug Test
-Must be at least 18 years old