Bilingual Customer Service - San Juan, Pr

Bilingual Customer Service - San Juan, Pr
Empresa:

Bilingual Customer Service - San Juan, Pr


Lugar:

San Juan


Área:

Otros

Bilingual Customer Service - San Juan, Pr

Detalles de la oferta

Descripción del Empleo:
The Bilingual Customer Service Representative (Inbound Contacts Representative 2) acts as a universal customer service agent and provides friendly, comprehensive service regarding a diversity of issues from ordering durable medical equipment to grievance and appeals.
Requisitos:
-High School Diploma or equivalent -1+ years of customer service experience
-Excellent verbal and written communication skills
-Strong computer skills utilizing multiple computer applications simultaneously
-Ability to maintain a professional demeanor, practicing strict confidentiality for all -
sensitive information
-Strong initiative with the ability to adapt to change quickly and be empathetic
-Must be passionate about contributing to an organization focused on continuously
improving consumer experiences
-Bilingual in English and Spanish -- ability to read, write and speak both languages
without limitation or assistance
-The ability and willingness to work any 8-hour shift between the hours of 8 a.m. to 8
p.m EST. Monday through Friday (9 a.m. to 9 p.m. EST during Daylight Savings Time)
with the flexibility to work weekends and/or overtime based on business needs


Fuente: ClasificadosOnline


Área:

  • Otros / Otros

Requisitos