Business Analyst

General Description

Analyzes business results and processes.

Essential Duties and Responsibilities

Gathers, reviews and analyzes the business results and needs by using data analysis techniques to help identify business problems and propose solutions. Works as a liaison among stakeholders in order to obtain, analyze, communicate and validate requirements and functional specifications for changes to business processes and applications to ensure optimal operational performance. Use proven tools, methods and metrics to identify opportunities, forecast changes and track improvements in mortgage areas such as operations, production, workflow and customer relationship, among others. Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scope. Consolidates information and creates dashboards for use in management decision making. Prepares and presents business solutions, trends and recommendations to stakeholders that enable the organization to achieve its goals.

Minimum Education

Bachelor's Degree in Business Administration or Information Systems

Experience

At least two years related experience in business analysis or project coordination. Experience in the banking industry preferably.

Other Qualifications

Must have good analytical, problem solving and decision-making skills.

Must be self-motivated, team oriented and able to operate with minimal supervision

Ability to work on multiple tasks simultaneously.

Proficient in data processing tools like SQL, Advanced Access, VBA, Visual Studio, Crystal Report, SharePoint, Microsoft Excel, Power BI and other internal software.

Ability to evaluate process and design solutions using database information.

Excellent oral and written communication skills, both in English and Spanish.

Certifications / Licenses

Business Analyst Certification
Microsoft Certified Professional (MCP)

Competencies

Accountability
Analytical Discipline
Business Excellence
Change Agent
Character
Collaboration & Teamwork
Self Development
Customer Centric

Popular Inc., is an Equal Opportunity Employer

Job Segment:

Data Analyst, Data