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Casino Surveillance Agent

Casino Surveillance Agent
Empresa:

Wyndham Worldwide


Detalles de la oferta

Wyndham Grand is now seeking a Casino Surveillance Agent to join our team at the Rio Mar Beach Grand Resort location in Rio Grande, Puerto Rico. Job Summary The Surveillance Agent performs undercover observations of all Casino activities including, but not limited to, Count Rooms, Coin Room, Slot, Booths, Cashier Areas, Cage, and Vaults. Education & Experience High School graduated Bilingual (Spanish/English) Must be licensed by the Puerto Rico Tourism Company Knowledge of casino rules, regulations and procedures required Previous Dealing experience or as a Surveillance Agent Able to work a flexible schedule, including rotative shifts, holidays, weekends and overnight shift. Flexible and long hours sometimes required. Physical Requirements Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Flexible and long hours sometimes required. General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Fundamental Requirements Operate surveillance equipment; video recording machines, cameras and other related equipment necessary to conduct clandestine surveillance of all Casino areas. Review, maintain and file all videotapes, documents and evidence used in Surveillance for possible investigations. Responsible for documenting and reporting any illegal, suspicious, or unusual activity to the Surveillance Supervisor. Maintain the operational equipment of the monitor room, catwalks and other surveillance nature. Maintain confidentiality on a need-to-know basis. Safeguard evidence and maintain appropriate controls related to evidence. Comply at all times with Federal and local laws as they apply to this position. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide. Our Company is an Equal Employment Opportunity Employer. Job Location: Rio Mar Beach Grand Resort, 6000 Rio Mar Blvd, Rio Grande, Puerto Rico 00745 Employment Status: Part-time What we expect from you Bring your best every day Put our guests first Strive to exceed expectations in all you do What you can expect from us Best-in-class training and career development Supportive and engaged team Fast paced fun environment About Wyndham Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them. Apply now " Find similar jobs: Housekeeping × CREATE JOB ALERTS | VIEW PROFILE We noticed that you are already a member of our Talent Community. Please enter your password to continue. SDL2017


Fuente: Adzuna_Ppc

Requisitos

Casino Surveillance Agent
Empresa:

Wyndham Worldwide


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