Claims Specialist

Full Time Opportunity General Description Determine, Investigate and resolve accounting differences resulting from branch transaction processing. Essential Duties and Responsibilities Identify transaction duplicities and returns. Interbank and FRB Research and investigation process Analyze Federal Reserve Bank transactions/claims. Prepare and complete payment certifications. Perform accounting settlement between General Ledger and Subsidiaries. Accounting Monitoring. Identify payments, deposits, returns and other transactions not posted to customer's accounts. Research and transactions analysis. Frequent communication with PR/Virgin Island Branches, and Accounting Units. Manage daily suspense accounts, review and analyze inter-banking transactions. Determine, investigate and resolve differences resulting from accounting entries in process. Education 60 Bachelor's degree credits approved Experience Basic accounting knowledge is required. Other Qualifications Ability to influence, agree with others and manage difficult situations with clients. Excellent focus in customer service. Ability to identify the client's necessities and problems to solve them and offer alternatives. Establish priorities and work with different task simultaneously. Ability to work under pressure and with sense of urgency. Ability to work in teams and collaborate with peers in order to meet common goals. Excellent interpersonal and communication skills with both clients and coworkers. Manage different computer systems such as Outlook, Microsoft Office, among others. Be proficient in both English and Spanish. Competencies Accountability Analytical Discipline Business Excellence Change Agent Character Collaboration & Teamwork Customer Centric Self Development SDL2017