Compliance Technician I- (Temporary Three (3) Months)

Under the direct supervision of the Compliance Analyst, the Compliance Technician I will perform activities related to complaints

Under the direct supervision of the Compliance Analyst, the Compliance Technician I will perform activities related to complaints
FORMAL EDUCATION:

Associate degree or equivalent experience.

POSITION REQUIREMENTS:

Minimum of two or three years of experience in manufacturing and/or quality inspection.
PRINCIPALE DUTIES AND RESPONSIBILITIES:

Maintains workflow.
Contact SSF/UK for complaint/quality feedback/international return data as required.
Determines the risks related to a complaint/quality feedback/international return and document the need for investigation.
Retains product samples upon complaint closure.
Maintains and update database for Quality Technical, Complaints, Quality Feedback and International Returns.
Retains medical product samples and forward them to SSF for storage.
Coordinate destruction of samples with technicians.
Assist Compliance Technicians on technical evaluation results determination/complaints disposition.
Generate reports as requested.

OTHER REQUIREMENTS:

Quality System Responsibilities

Complies with the Quality System Regulation (QSR).
Executes job responsibilities as established in the Standard Operating Procedures (SOP).
Follows the documentation procedures.

Safety & Occupational Health Responsibilities

Complies with Safety and Occupational Health Policy and procedures.
Complies with Hazardous Communication program.
Notifies immediately all accidents or incidents occurred in work area.
Complies with the usage, inspection and maintenance of the personal protective equipment required, if applicable.
Promotes and maintains a safe working area and notifies any condition he/she may think might cause an accident.
Participates in the activities of the Safety and Occupational Health Program as requested.

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