Job Description: As the world’s leading independent, end-to-end IT services company, DXC Technology (NYSE: DXC) leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes. The company’s technology independence, global talent, and extensive partner network enable 6,000 private and public-sector clients in 70 countries to thrive on change. DXC is a recognized leader in corporate responsibility. For more information, visit and explore thrive.dxc.technology, DXC’s digital destination for changemakers and innovators. Essential Job Functions Supports computer users with installation of hardware/software and networking components to meet personal computer needs. Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers. Researches, analyzes, and provides hardware/software quotations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment. Basic Qualifications High school diploma or G.E.D. Understanding of Windows OS. Some Desktop Support Experience. Remote support experience. Applications troubleshooting experience Four or more years of personal computer support experience Experience working with personal computer hardware, software, and terminology Experience working with computer systems and local area networks Other Qualifications Good computer skills Good organization skills Good problem solving skills Ability to maintenance computer operating systems Ability to install, remove, or repair basic computer systems Ability to operate computer peripherals including monitors, printers, and scanners Work Environment Office environment
