Credit And Collections Specialist

Position Summary

At Oldach, we are committed to supporting our valued customers with quality products within the latest advances in technology, aggressively addressing the needs of the HVAC industry with the full support of the manufacturers we represent, inspiring confidence in every purchase our customers make.

The Credit & Collections Specialist works closely with the accounting and finance team to support financial reporting and ensure compliance with company policies and procedures. This position plays a key role in the organization's financial health by effectively managing credit risk and optimizing cash flow through efficient collections practices.

Responsibilities:

Build and maintain positive relationships with customers to facilitate prompt payment and address any arising issues.
Monitor accounts receivable aging and follow up on overdue accounts.
Contact customers for payment reminders.
Resolve disputes and negotiate payment plans or settlements with customers in a professional and tactful manner.
Ensure compliance with credit and collection policies and legal requirements.
Send monthly account statements to customers and provide invoices per customer request.
Perform approvals of credit sales to customers that are outside of their credit terms.
Record and reconcile payments received from customers.
Allocate payments to appropriate customer accounts and invoices.
Maintain accurate records of communications and payments.
Work closely with management to initiate legal actions or engage collection agencies as necessary.
Collaborate with the manager to evaluate and adjust credit limits and terms as necessary based on credit analysis.
Identify uncollectible accounts and make recommendations for write-offs.
Provide analysis and insights on receivable trends and aging.
Ensure documentation complies with auditing standards and company policies.
Work collaboratively with other departments such as Sales and Finance.
Support the department during monthly closings by performing reconciliations and generating reports.
Provide general support as needed.
Maintains consistent professional behavior in interactions with staff and other members.

Requirements:

Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred.
Proven experience in credit and collections, with a solid understanding of credit analysis and collection strategies.
Strong negotiation and communication skills.
Knowledge of relevant laws and regulations is preferred
Familiarity with accounting software and MS Office, particularly Excel.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Bilingual required.