OPEN HOUSE- WALK IN?S WELCOME WE WILL BE CONDUCTING INTERVIEWS DAILY 9AM - 4PM ? ? Enter the front of the Santa Marina 2 building (provide full address for Rexco Industrial Park) and check in with security at the window, asking for Alfonso with MMC. DON?T FORGET YOU ARE THERE FOR MMC ASK FOR: Alfonso Jim?nez Delgado On-Site Supervisor Email: [Click Here to Email Your Resum?] Mobile: 939-452-0756 Santa Marina II, Building 300 Calle C, Suite C Guaynabo, PR 00968 ? Once checked in they can take the elevator or stairs to 2nd floor, and then go to the lobby on the left where there will be an MMC Lobby sign and wait for Alfonso. ? ? ? This is a strictly Customer Service focused position and does? NOT ?involve selling of any kind. You will be taking all inbound calls and providing customer support. ? We offer a great base wage ($ 8 .00/hr.) to start and a shift differential incentive for evening hours . We also have an incredible medical benefit package available to you after only 60 days ? Job Description: Customer Service ?? NO SALES MUST be able to speak and write in English. We take incoming calls for account maintenance and account inquiries related to debit card holder?s accounts for recipients of federal benefits. Answer questions related to the account balance, last few transactions/deposits etc. ? NO SELLING/UPSELLING INVOLVED ?? Respond to telephone inquiries and complaints while following policy/procedure ? Gather information, research/resolve inquiries ? Document each call appropriately and according to policy/protocol. Compensation/ Benefits: ? $ 8 to start ? Medical benefits after 60 days ? 401K and full benefits package after 90 days ? Daily onsite lunch vendors ? Casual Dress Code ? Skills: ? Preferred minimum of 3-6 months customer service experience (call center helpful) ? Demonstrate strong verbal and written skills ? Reliable, Punctual, Ability to work flexible schedule (Weekends, Evenings, Holidays, etc.) ? Basic PC and web browser knowledge, ability to type 25 words per minute ? Ability to multi-task with technology efficiently- type while talking and navigating screens ? Communicate professionally and effectively with customers Job Requirements: 3- 6 months previous Customer Service experience preferred High School Diploma/GED is required Must be 18 years of age or older Minimum typing speed of 25 WPM Throughout the past 25 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.? MMC is a privately-owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.? We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at? www.mmcgrp.com ? Get started on your career journey today Apply to become a part of the MMC Team? We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. ?
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