At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. JOB SUMMARY Assists the Director of Human Resources in executing strategies that serve to attract, retain and develop diverse premiere talent. Position directs and works with human resource employees on recruitment to support Luxury brands in Puerto Rico market, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with federal, state and local regulations and Standard Operating Procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Recruiting and Staffing Process Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues. Participates in the interviewing and hiring of Human Resources employee team members. Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool. Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked. Oversees the selection and offer processes for hourly employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are stated on screening cards, applicants receive status notifications). Managing Benefits Education and Administration Coordinates the annual enrollment process for the benefits plan. Communicates changes to the benefit plans in a timely manner. Educates HR team on the various types of benefits available and eligibility requirements. Provides an overview of employee benefits to the management team enabling them to educate their employees and answer routine questions. Attends unemployment hearings and ensures property is properly represented. Managing Employee Relations and Compensation Administers hourly wage scale. Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in the brand culture. Communicates property rules and regulations via an employee handbook. Utilizes an "open door" policy to address employee problems or concerns in a timely manner. Assists in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions. Establishes and maintains open, collaborative relationships with employees. Solicits employee feedback. Manages employee progressive discipline procedures for direct reports. Ensures employees are treated fairly and equitably and that issues are brought to resolution. Brings issues to the attention of the Director of Human Resources as necessary. Works with Human Resources Director to identify and address employee problems or concerns. Managing Legal and Compliance Issues Facilitates and/or ensures compliance training is conducted in accordance with Standard Operating Procedures (e.g., Fire Safety Training, TIPS, Sexual Harassment, CPR). Ensures proper documentation of all progressive disciplinary action is kept in employee file. Works with the unemployment services provider to respond to unemployment claims. Ensures drug screening and background checks are completed in accordance with brand's Standard Operating Procedures. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. SDL2017
Ciudad: dorado
