Facturación Y Cobro - Condominios Y Seguros

Job Description

Collections Specialist, or Billing Collections Specialist, is responsible for ensuring that their company receives all necessary payments from debtors. Their duties include monitoring accounts payable statements to identify debts owed to their company, contacting customers or business partners to notify them of overdue payments and documenting debts collected.

Collections Specialists are responsible for many duties during a typical workday. A job description for a Collections Specialist may contain the following duties and responsibilities:
* Monitor the firm's accounts receivable and identify overdue accounts.
* Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
* Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
* Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
* Resolve customer issues and complaints concerning billing.
* Submit regular reports on the status of unpaid accounts and any repayment progress

Collections Specialist should have a variety of skills to be effective in their role. A successful Collections Specialist will possess the following skills and qualifications:
* Good listening skills
* Communication skills
* Negotiating skills

* Patience and stress management
* Problem-solving skills
* Critical thinking skills

Job Type: Full-time

Pay: $12.00 per hour



Education:
* Bachelor's (Preferred)

Experience:
* Microsoft Excel: 1 year (Preferred)
* billing and collection: 1 year (Preferred)

Work Location: In person