Field Service Specialist

Field Service Specialist Join a team recognized for leadership, innovation and diversity Support the on-site installation, servicing and repair processes of complex equipment and systems. You typically work under direct supervision and may work without supervision. You will follow detailed work instruction and escalate any discrepancies in customer requirements, blue prints, or work instructions. You will identify, escalate, and explore opportunities to improve the installation or repair procedures. You will escalate any administrative difficulties relating to delivery and installation of proper equipment. You will support the training of the customer on proper usage for complex systems. Be the face of Honeywell to the customer and interact directly with end-users Learn end-to-end delivery of Honeywell solutions Become a technical expert for complex Honeywell solutions/product offerings Able to work any shift, team player and a highly sense of responsibility This position requires the ability to travel out of Puerto Rico (25%) for work, training, etc. Key Responsibilities Complete documentation of all work done Review spec and understand scope of Honeywell work Actively improve customer satisfaction and relationship with Honeywell HBS YOU MUST HAVE Bachelor Degree or 1 year experience in a similar role and Technical/Professional certificate, must be able to program control logic Must be able to read, write and speak English Able to work any shift, team player and a highly sense of responsibility Able to travel out of Puerto Rico (25%) for work, training, etc. WE VALUE Actively lead Safety in the workplace by ensuring 100% participation in safety training, toolbox safety meetings, and site inspections TECH must have ownership of overall Tech hours applied to a job Must deliver Start-up or Commissioning as well as any On-site supervision below the estimated Tech hours for the project Must deliver all project related documentation Operating Systems knowledge: Windows Server 2008/R2, Windows Server 2012/R2, VMware 5.X 6.X, Linux variants, Computer hardware, troubleshooting, configuration and assembly Technical/installation experience Customer service experience Ability to follow instructions and identify mistakes Good presentation skills Additional Information JOB ID: req196131 Category: Customer/Product Support Location: Rexco Indl Pk 400 Calle C Ste 100, Guaynabo, PR 00965 PRI Nonexempt Honeywell Aerospace Overview SDL2017