Field Service Specialist
Department: Field Services
Reports to: Customer Service Manager
FLSA Status: Non-Exempt
Prepared Date: 07/2008
Revised Date: 08/2019
Summary
Travel to customer sites to assemble, install, and/or repair equipment. Inspect new equipment installation and start-up of equipment. Trouble-shoot field problems. Trouble-shoot PLC's with assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Travel to customer sites to inspect, assemble, install, and/or repair equipment. Inspect installation of new equipment using standardized checklists. Provide start-up of equipment.
2. Trouble-shoot mechanical and electrical field problems.
3. Trouble-shoot PLC's with assistance from Electrical Engineering, Senior Field Service Specialist, or Technical Service Representative.
4. Order equipment parts from Project Management, Customer Service, or local vendors.
5. Provide operator training sessions at project startup.
6. Submit weekly service and expense reports.
7. Inspect existing equipment and prepare recommendations for upgrades or changes in operation.
knowledge, skills and abilities
Must be computer literate and be knowledgeable MS Office software. Clear written and verbal communications. Must be able to read mechanical and electrical drawings.
SUPERVISORY RESPONSIBILITIES
None
WORK ENVIRONMENT
Exposed to odor, noise, dust, heat, cold, chemicals and other elements with two or more continuously present to the extent of being disagreeable. Extensive travel required. Weekend travel required.
Minimum qualifications
Associates Degree in Technical or related field and a minimum of 3 years of related training and experience or any equivalent combination of training and experience.
CUSTOMERS
Internal - 10% External - 90%
50% - Contractor
25% Plant Operator / Owner
25% Contract Engineer
Job Type: Full-time
Pay: $30.00 - $45.00 per hour
Expected hours: 40 – 50 per week
Schedule:
* Monday to Friday
Application Question(s):
* Do you live within 2 hours of a major airport?
Willingness to travel:
* 100% (Required)
Work Location: On the road
Built at: 2025-04-24T16:01:13.291Z