Guide - Casa Bacardi

Join the CTS and Casa BACARDÍ team!

Pueblo: Cataño

Salario: $15.00

Bilingue: Español/Inglés

POSITION REQUIREMENTS

* Bachelor's degree in Communications / Hospitality
* Strong interpersonal skills - must be dynamic, passionate, and a natural storyteller, able to engage diverse audiences and bring the brand experience to life.
* 1 year or more of experience in Hospitality, Spirits or Beverage Industry.
* Fully Bilingual, Full domain at Conversational English
* Experience cash handling and using a POS system.
* Organization skills
* Driver's license
* Able to drive trolley, golf carts and other official vehicles.
* Completely Vaccinated (Covid- 19).

POSITION SUMMARY

Casa BACARDÍ is a multiuse visitor attraction, groups and events space, retail shop (onsite and online), bar and food kiosk. Casa BACARDÍ is located on the BACARDÍ rum production plant. Receiving visitors on the operating manufacturing site requires adherence to the utmost safety and security practices.

Casa BACARDÍ offers world-class hospitality, education, and experiences. The operation is efficient and adaptable to respond to changes in seasons, market demand, events that impact growth or contraction, and the ability to receive the public.

The flexible and agile operation is supported by a cross-functional team. The Casa BACARDÍ Host brings the BACARDÍ brand to life as well as support all areas of the operation, filling roles as needed.

ESSENTIAL FUNCTIONS

1. Guide tours for all consumer Casa BACARDÍ experiences.

2. Support all areas of the Casa BACARDÍ operation as needed to maintain a high level of service to customers, including but not limited to ticket sales, bar, tours, kiosk, gift shop, online shop, warehouse, setting and bar back, among other areas.

3. Be an ambassador for Bacardi brand and company.

4. Practice in customer experience and hospitality and apply it to the daily operation.

5. Perform various duties to ensure the day-to-day operations of the facility are met. These include but are not limited to setting up and tearing down chairs, tables, other furnishings and equipment, loading/unloading supplies and/or inventory items, and replenishing supplies.

6. Perform routine housekeeping tasks for all areas as required.

7. Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to supervisor.

8. Work extended and/or irregular hours including nights, weekends, and holidays, as needed.

POSITION REQUIREMENTS

* Bachelor's degree in Communications / Hospitality
* 1 year or more of experience in Hospitality, Spirits or Beverage Industry.
* Fully Bilingual, Full domain at Conversational English
* Experience cash handling and using a POS system.
* Organization skills
* Driver's license
* Able to drive trolley, golf carts and other official vehicles.
* Completely Vaccinated (Covid- 19).

SKILLS

* Demonstrate a positive attitude, strong work ethic and attention to detail, without close supervision
* Follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility
* Work effectively under pressure
* Work independently, exercising judgment and initiative
* Must be honest, trustworthy, reliable, dependable and strive to do the best job possible under all circumstances
* Maintain a positive working relationship with co-workers, visitors, suppliers, and others encountered in the course of employment
* Remain flexible and adjust to situations as they occur
* Understand and behave in alignment with the Bacardi pillars of Fearless, Founder and Family

Patrono con igualdad de oportunidades en el empleo **EEO**

Equality Employment Opportunity **EEO** Affirmative Action for Minorities/Females/ Veterans/ People with disabilities. Employer with E-Verify to verify the elegibility of employment of all the new employees.

We encourage Females, Veterans and Disabled to Apply.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

* Employee discount

Schedule:

* 8 hour shift
* Day shift
* Monday to Friday
* Weekends as needed

Supplemental Pay:

* Signing bonus

Experience:

* Hospitality: 1 year (Required)
* tour guide: 1 year (Required)

Language:

* English (Required)

Work Location: In person