Job Description Job Summary Molina's Quality Improvement function oversees, plans, and implements new and existing healthcare quality improvement initiatives and education programs; ensures maintenance of programs for members in accordance with prescribed quality standards; conducts data collection, reporting and monitoring for key performance measurement activities; and provides direction and implementation of NCQA accreditation surveys and federal/state QI compliance activities. Knowledge/Skills/Abilities Under the direction of the Manager, Health Education, responsible for the development, implementation, maintenance, and management of Molina Healthcare Health Education programs. • Researches, develops and implements health education and disease management materials, in collaboration with Molina Communications and other Quality Improvement (QI) staff. • Assists with identifying health education program needs based on member needs and quality improvement initiatives. • Makes recommendations of key pieces for translation and facilitation of work when approved. • Reviews and updates as needed materials and programs, including preventive care guidelines, incentive packets, Molina Healthcare Plan website and communications to providers. • Participates in presenting materials to the Material Review Committee twice a month. • Develops and maintain the Health Education Library for the website. • Coordinates care of members from call tracking boxes and Health Education voicemail, includes connecting members into appropriate programs and resources. • Serves as the Molina Healthcare QI representative at various external activities to include Immunization, EPSDT, Chronic Condition Collaborative and other work group meetings as assigned. • Works with various grant recipients, state and local entities that work toward improving the health of Molina members, such as STEPS, the WISE Grant, and Healthy People-Healthy Communities. • Participates in QI planning and project work to further QI goals (e.g., HEDIS activities, strategic planning and special projects). Job Qualifications Required Education Associate's Degree in health-related area or equivalent combination of relevant education and experience. Required Experience Min. 2 years experience in Health Education. Experience demonstrating: • adaptability and flexibility to change/ responsive to new ideas and approaches • excellent written, verbal and presentation skills • strong organizational skills • proficiency in Microsoft Office Required License, Certification, Association N/A Preferred Education Bachelor of Science in Health Education, Health Promotion or Public Health. Preferred Experience • Managed Care experience. • Knowledge of the Medicaid population. Preferred License, Certification, Association N/A To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
