Hr Representative : Seasonal

Seasonal 13; 13; General Description 13; Respond to internal and external customers questions and general inquiries related to Human Resources systems, processes and policies.
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Essential Duties and Responsibilities 13;

Provide exceptional customer service by responding to all walk:in customer service requests, inbound customer calls and written correspondences. Build rapport with each customer. Actively listen to customers requests and inquires, and resolve them according the established period. Provide internal customers and applicants orientation about ZAP, ZAP Performance, ZAP Finance systems, and Our People processes and policies related to Talent Acquisition, Compensation, Performance Management, Training and Development, Organizational Development, Employee Relations, Benefits and Payroll. Document in detail all interactions with customers. Refer some situations to Human Resources specialized units.

Supervisory Responsibilities:
This job has no supervisory responsibilities.
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Minimum Education 13;

Bachelors Degree in Business Administration or Human Resources 13;
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Experience 13;

One to two years of related experience is desirable.
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Certifications / Licenses 13;

No certifications or license needed. 13;
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Competencies 13;

Accountability 13;

Analytical Discipline 13;

Collaboration and Teamwork 13;

Change Agent 13;

Customer Centric 13;

Self Development 13;

Business Excellence 13;

Character 13;
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Additional Information 13;

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employees performance evaluation.
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Popular Inc., is an Equal Opportunity Employer
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