Duties Help Duties Summary WHAT IS THE HUMAN CAPITOL OFFICE (HCO) DIVISION? The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled and high performing workforce to support the IRS mission. See Other Information for Locations Learn more about this agency Responsibilities WHAT DOES A HUMAN RESOURCES ANALYST DO? The employee serves as human resources (HR) specialist and provides comprehensive and authoritative staff assistance in one or more HR disciplines or programs. In addition, the incumbent is responsible for accomplishing a variety of analytical studies or projects relating to substantive, mission oriented programs for the Internal Revenue Service. The studies or projects involve complex programs, systems or issues raised by employees, managers and investigative agencies and impact service-wide programs at multiple locations and Business units. The incumbent responds to external audiences (i.e. Congressional offices, Senate etc.) on behalf of the Commissioner of the Internal Revenue Service concerning employee inquiries and/or complaints. The incumbent is responsible for developing and maintaining monitoring systems on employee correspondence and complaints. The incumbent participates in formulating service-wide policy and standards on the resolution of employee complaints. As a Human Resources Analyst you will: Develops plans for and performs program development and evaluation of the integrated human resources program. Plans, conducts and completes studies and projects in cited program area. Serves as an HR Specialist for the assigned program area, providing expert assistance and advice regarding resource management issues and special projects. Prepares action plans and schedules for various phases of program accomplishments. Performs extensive research and fact finding; analyzes results and the application of appropriate regulations and policies in order to develop recommendations. Plans, coordinates, and establishes operating methods and procedures. Conducts in-depth analyses of office/work functions. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at https://www.jobs.irs.gov/. Travel Required Occasional travel - Travel may be required 1 to 5 nights per month Supervisory status No Promotion Potential 13 Job family (Series) 0201 Human Resources Management Similar jobs Human Resources Specialists Specialists, Human Resources Requirements Help Requirements Conditions of Employment Refer to Other Information Click "Print Preview" to review the entire announcement before applying Must be a U.S. Citizen or National IRS Employees with Career or Career Conditional Appointments[If applicable] Qualifications You must meet the following requirements by the closing date of this announcement. GS-12 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal Service. Specialized experience for this position includes: Basic knowledge of the law, theories, principles, and practices of at least one area of human resources with an understanding of the full range interrelationships of human resources management programs sufficient to provide integrated solutions to employee relations problems/issues; Comprehensive knowledge of the Agency organizational structure and inter- and intra-divisional functions and relationships; Knowledge of communicative techniques in order to meet and deal tactfully and persuasively with others to resolve issues which are sensitive and occasionally controversial in nature and to maintain harmonious relationships with all parties. Skills in consulting and facilitation techniques and methods. GS-13 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal Service. Specialized experience for this position includes: Expert knowledge of the law, theories, principles, and practices of at least one area of human resources with an understanding of the full range interrelationships of human resources management programs sufficient to provide integrated solutions to employee relations problems/issues; In depth knowledge of the Agency organizational structure, as well as internal and external functions and relationships; Demonstrated intensive knowledge of communicative techniques in order to meet and deal tactfully and persuasively with others to resolve issues which are often controversial and sensitive in nature and to maintain harmonious relationships with all parties. Expert skills in consulting and facilitation techniques and methods. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. In addition to the above requirements, you must meet the following, if applicable: You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement). Education SDL2017
