Position Responsibilities: (7-10 most important) The Diabetes Therapy Associate will act as a patient account relationship representative responsible for: oServing as the first point of contact for patients to capture, record, maintain and update customer activities and call results into the Medtronic Diabetes Information System on a daily basis. oDeveloping relationships with patients to secure recorded information that includes, but is not limited to: customer contact details, sales stage, customer potential, call outcome, and customer follow up. Ensures information is recorded timely, accurately and in a clear and understandable manner. oProviding outgoing calls to customers to explain insurance benefits. oServing as the customer advocate for patients as well as informs patients by developing and providing exceptional customer service. oOvercoming objections in the selling process by advising customers of Medtronic Diabetes products. Promote and foster account relationships with various sales representatives. Key activities include: oPartners with field counterparts to achieve assigned pump revenue order processing objectives within assigned territories through acquisition of customers. Informs and establishes prospective customers regarding all of Medtronic Diabetes products. oConsults with Field Sales Consultant to create, implement, and constantly improve local business plans to grow volume and improve service oPursues all sales opportunities as generated through various company sources. Actively prospects pipeline targets. oMeet key performance indicators for sales productivity as defined by management. oCollects, analyzes and reports data regarding customer issues to the Sales Representative. oParticipates in process improvement activities to ensure productive and successful business relationships. Promote and foster account relationships with various physicians. Key activities include: oBuilds relationships with office staff to facilitate document collection oCaptures physician charts, labs, notes or letters of medical necessity necessary to receive Insurance approval. oSets shipment/order processing expectations with physicians oPartners with physicians to appeal rejected submissions for prior authorizations. oGuides physician and customers in the order processing of our products Promote and foster account relationships with various insurance companies. Key activities include: oWorks within a defined level of authority to obtain verification of insurance benefits for Diabetes patients to provide potential patients with Medtronic Diabetes solutions, products, discounts, and pricing. oServes as a customer advocate with payers o Guides payers to a level of understanding with insurance plans Basic Qualifications: Required (Basic skills and experiences necessary to perform the job: must be relevant, objective, and non-comparative) Bachelor's degree from an accredited four (4) year college or university Excellent interpersonal, oral and written communication skills Demonstrated knowledge of basic computer skills Desired/ Preferred Qualifications: (Skills and experiences beyond Basic Qualifications that help identify the best possible applicant) One (1) year of sales or sales internship experience Previous experience working in a high paced, goal driven, and results or sales orientated environment Hardworking driven individual with effective persuasion skills Ability to understand and solve underlying causes of simple or complex problems Career interest in medical device sales Ability to multi-task and perform in a team orientated environment Strong attention to detail by being exact, precise, and accurate Ability to achieve acceptable outcomes and complete tasks accurately and on schedule Effective time management skills Ability to take initiative and work independently and/or as a team SDL2017
Ciudad: cataño
