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Descripción del Empleo:
An analyst who wants to become part of our community of information technology professionals to support the entire life cycle of personal computing information assets.i) Mainly, to improve the way in how we work and reduce manual activities by exploding the maximum capacity of our IT assets,
ii) Implement IT projects locally according with technical specification (how to) given from the IT practices,
iii) Resolve any incident and satisfy any requirement according with Service Level Agreements, and Personal Computing landscape:
1)Office 365 2)Dell Desktops, Laptops, Thin Client 3)Windows 7, 8, 10 4) Antivirus McAfee 5) Content Filtering McAfee 6) Iphones-IOS, Samsung Android & MDMs 7)Multi-Functional Printers Xerox / Ricoh 8)Cisco Telepresence, Polycom, Access Point. 9)SysAid as Help Desk service and Inventory tools.Resolve inquiries and service requests received from users, using the
Requisitos:
Bachelor´s degree in Systems Engineering. Microsoft Office Microsoft Certified Professional (MCP) – Office 365
Microsoft Windows XP, 7, 8 - Microsoft Certified System Administrator (MCSA)
Microsoft Windows Server 2003, 2008, 2012 Active Directory and DNS - Microsoft )
Smart Phones – Black Berry, Android y Apple-IOS.
Cisco IP Telephony, IP Communicator and Access Point.
Cisco Certified Network Associated (CCNA)
Cisco Certified Network Professional (CCNP)
ITIL / COBIT / ISO 20,000
Experience:
o 2-5 years of verified experience in large scale Personal Computing Network over 2,000 PCs
• Managing vendor relationships including product evaluation and licensing knowledge.•Implementing Windows+ Domains Technology for 2,000+ WorkStations.•