It Help Desk Technician/Pc Support

Descripción del Empleo:
We are looking for IT Help Desk Technical Support to provide enterprise-level assistance to our customers.

Responsibilities and Duties:
Experience on PC & Peripherals Support, Lan & basic Server Support
Knowledge of Internet/Intranet, call centers, cabling/infrastructure, remote access, with experience in TCP/IP configuration and administration
Detailed experience in troubleshooting and configuring computer platforms, Windows 7/10, Office 2013/19, software applications based on networked pc
Administer end-user workstations and support end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN)
Install, upgrade & administer desktops, security updates, and patches.
Knowledge with Active Directory, Windows Server 2003-2019, a basic understanding of DNS, and DHCP.
Investigates user problems and identifies their source; determines possible solutions;
Requisitos:
Proven experience as IT Technician or relevant position
Degree in Computer Science, Engineering or relevant field
In-depth understanding of diverse computer systems and networks
Certification as IT Technician its a Plus (e.g. CompTIA A+, Microsoft Certified IT Professional)
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