It Project Manager

_*IT Project Manager *_

*Role Description:*

The Project Manager will support Applications and Systems integrations across billing/collections platforms, mediation systems, Salesforce, and BI analytics environments. This person will be responsible for managing governance sessions with vendors, coordinating tasks and driving deliverables within integrations with keys project stakeholders. Drive business transformation across the organization through the customer relationship platform with 3rd parties, systems, platforms and applications/tools.

*Job Functions:*

* Work with upper management and executive teams to assess integration between existing systems such as billing, collections, mediation systems, Salesforce, and BI analytics environments.
* Lead and drive monetization and billing projects throughout the organization while managing relationships with 3rd parties, internal technical engineering teams and executive management.
* Create and design project plans for integrating 3rd part tools and systems with SAP, billing/collections, Salesforce, etc., while serving as principal escalation point between client and internal and external partners (vendors) that are involved in projects and ensure that projects are on time and within budget.
* Oversee platform, system & application configuration/integration changes and support the process of verification of such in a test, development, and pre-production environment.
* Manage and own project deliverables, roadmaps, release schedules and relations with vendors, executives and internal project/program leadership providing frequent project updates.
* Create and perform production operational tasks and provide guidance on best practice to wider team regarding platform operation.
* Critically evaluate information gathered from multiple sources, reconcile conflicts, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
* Ensure regulatory compliance within project deliverables (SOX, GLB, FDIC and/or SEC requirements).

*Education and/or Experience:*

* Bachelor's Degree in computer science or Business Administration or equivalent.
* Bilingual (English/Spanish) is required
* 5+ years' experience managing system integrations within IT environments
* Strong understanding of 3rd party integrations with Salesforce
* Ability to work out of hours support work (if necessary) on scheduled activities and high severity production issues / incidents

*Plus:*

* Knowledge of Matrixx/Aria monetization and billing platforms is highly desired

Job Type: Full-time

Pay: From $1.00 per year

Benefits:
* Health insurance
* Paid time off
Compensation Package:
* Yearly pay
Schedule:
* 8 hour shift
* Monday to Friday



Application Question(s):
* Are you open to working in San Juan in an onsite model?

Ability to Commute:
* San Juan, PR (Required)

Work Location: In person