It Support Technician

Job Summary:
We are seeking a skilled IT Support professional to join our team. As an IT Support, you will be responsible for providing technical assistance and support to our employees, ensuring the smooth operation of computer systems and networks.

Responsibilities:
- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems and software
- Set up and manage user accounts and permissions
- Monitor system performance and ensure security measures are in place
- Assist with network administration tasks, including LAN/WAN setup and maintenance
- Collaborate with other IT team members to resolve complex technical issues
- Respond to help desk tickets in a timely manner and provide excellent customer service
- Conduct software troubleshooting and resolve issues related to Microsoft Office suite

Experience:
To be successful in this role, you should have the following experience:
- Proven experience in providing technical support and troubleshooting
- Strong knowledge of Windows Server, Active Directory, TCP/IP, and network administration
- Familiarity with SCCM (System Center Configuration Manager) for software deployment
- Experience working in a help desk or customer support environment
- Ability to diagnose and resolve hardware and software issues

Benefits:
We offer competitive compensation packages including benefits such as:
- Health insurance
- Dental insurance
- Paid time off

If you are a motivated individual with a passion for technology and problem-solving, we would love to hear from you. Apply now to join our dynamic IT team!



\*We are an Equal Employment Opportunity Employer.\*

Job Types: Full-time, Permanent

Pay: From $13.00 per hour

Expected hours: 40 per week

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekends as needed



Ability to Relocate:
* Caguas, PR 00725: Relocate before starting work (Required)

Work Location: In person