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Lead, Dcm, It Infrastructure And User Services Puerto Rico Sites

Lead, Dcm, It Infrastructure And User Services Puerto Rico Sites
Empresa:

Bristol Myers Squibb


Lugar:

Manatí

Detalles de la oferta

Responsible for the Information Technology Infrastructure and Business Solution services provided to the Puerto Rico Sites. The position is responsible to assure a reliable and sustainable infrastructure service from internal/external providers, including but not limited to: Network, Data Centers, Communication Closets, Audiovisual, and Hardware Technical Refresh program management for the Puerto Rico sites. The incumbent will be directly responsible for the IT Puerto Rico Business Continuity and Disaster Recovery Plans working with the sites and headquarters BC teams. The incumbent will assure alignment of IT and GPS strategies for Sites IT Infrastructure. Will serve as a liaison to Site Facilities, Network, Audiovisual, Printing Services, DXC, Client Services, Business Continuity, Hosting organization, PPMs Management, Project Engineering, and other Site and HQs teams. Responsible to represent IT into the sites Project Management and HQs PPM forums for the acquisition of new systems or upgrades, as applicable. This position must comply with all Security guidelines, Environmental Health and Safety regulations and the current Good Manufacturing Practices required by the job function. Lead a standardized Business Continuity process and Reliable Infrastructure Operations for IT at the Puerto Rico sites. Includes Business Continuity Plan, Disaster Recovery Plan and specifically, the preparedness process for all PR Sites for the Hurricane season. Manage the sites activities of the Data Center operation in regards Facilities, UPS, Power, Utilities Redundancy, and Site Funding projects for renovation and Business Continuity enhancements. Responsible for the sites Network operational condition, including communication closets, and work to facilitate the services provided by British Telecom through its local partner R2. Responsible to assure the optimal operation of the wireless infrastructure of the PR Sites. The position will be the functional liaison to the Network Teams, British Telecom and R2. The position will host telecommunications providers, representing IT Global Mfg. and GPS, coordinated by BMS Network team in order to facilitate technology upgrades and training. Work with DXC for system assets management, recycling and hardware maintenance cycle. Assure sites Backups including DXC and any other custodian follow cGMP procedures. Responsible to lead the IT related assets acquisition, assure robust and reliable IT Operations, following PPM and PMO processes for Operational Improvement, Compliance or Replacement projects. This applies to projects associated to: Technology Refresh, New Systems, Data Integrity, Cybersecurity, and Digital Plant among others. Serve as the functional liaison to the End User Services team to facilitate and educate sites population on regards BMS technology solutions, driving people engagement and efficiencies. Manage standardization and operation of sites audiovisual equipment to assure alignment to BMS standard solutions. Responsible to lead Sites IT Capital Projects focused on improving Systems operational reliability and performance. Work with DXC (on site Representatives) to assure operational priorities are followed. Work with the Workplace Services (Printing) organization to assure manufacturing and office environment printing needs are satisfied. Provide status reporting, issue and risk management for the IT infrastructure of the Puerto Rico Sites. Works within a team environment with other Technical services functions, including Engineering and Manufacturing Technology to assure all technology acquisitions at the site complies with technical, operational and compliance requirements established by the IT organization. Participates in operational strategic and planning meetings. Establishes key performance metrics which monitor and assist the team to understand Information Technology Infrastructure and User services performance that can be used to improve the productivity and quality of the services. Ensures that system documentation such as: requirements, specifications, drawings, qualification protocols and equipment manuals for the installation and operation of infrastructure devices are properly maintained and securely kept. Responsible for the planning and monitoring of Data Back/up and Disaster Recovery related activities. Assist on quality events investigations, CAPA and audit observations processes related Manufacturing/Engineering/Laboratory computerized systems infrastructure. SDL2017


Fuente: Adzuna_Ppc

Requisitos


Conocimientos:
Lead, Dcm, It Infrastructure And User Services Puerto Rico Sites
Empresa:

Bristol Myers Squibb


Lugar:

Manatí

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