THE WORLD WILL SEE SAN JUAN IN A DIFFERENT LIGHT. Puerto Rico will now have a world-class place for public gathering and shared experiences; authentic and memorable experiences that showcase the unique aspects of its culture and the best characteristics of its people: Happy, Vibrant and Energetic. A curated collection of offerings, each one unique and different, that which combined, make 2 + 2 = 10; a powerful mix where sparks fly, and magic is created. A hub of one-of-a-kind energy where senses are exalted, and where people go to live life to the fullest.
With key anchors including a 6,000-spectator performance and events venue, an 8-screen, 850-seat VIP cineplex, a 177-room Aloft Hotel by Marriott and the adjacent state-of-the-art Puerto Rico Convention Center, currently hosting over 700,000 attendees annually, El Distrito San Juan is certain to benefit from a steady influx of visitors year-round. Come early for events and stay long after they're over. A Times Square-inspired, multi-sensorial and events-anchored public plaza will be the centerpiece of the entertainment experience; one that will convert El Distrito into a can't-miss attraction for locals and visitors alike. When completed, El Distrito is expected to attract over 3 million locals and tourists each year.
Position Summary
ASM Global the leader in privately managed public assembly facilities, has an excellent opening for the Events & Operations Manager. This position will plan and execute events such as professional and collegiate sports, concerts, family shows, press conferences, fundraisers, ceremonies and galas for Coca Cola Music Hall. The position also requires budget preparation and staff management with regards to these events. Additionally this position oversees Security, Paramedics and Usher's personnel, Logistics and directly supervises the events On-call staff. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems.
Essential Functions
Manage the operations, rehearsals and execution of events and entertainment in compliance with expectations of event owners, production and the PR Music Hall management.
Develop concepts and budgets for special events.
Hire, train and manage event staff and vendors and any entertainment staffing.
Work with internal and external entities to manage and broadcast event production.
Develop CAD drawings for ticketed events in conjunction with the Box Office and production teams.
Implement and enforce facility rules, regulations, policies and procedures.
Anticipate production, logistical and operational problems and appropriate solutions.
Prepare and distribute detailed production notes for each event and schedule production meetings with the venue's department heads (including but not limited to operations, security, food & beverage, and guest services).
Monitors and supervise facility Event, Ambulance and Security Staff.
Required Qualifications:
A minimum education level of:Bachelor's Degree required
A minimum of 5 years in special events, concerts and family events. Large group management experience preferred.
Experience supervising, leading, and mentoring teams
Bilingual language fluency (English/Spanish) required
Must have strong production management skills with the ability to multitask and meet strict deadlines.
Must be extremely organized and detail oriented, resourceful, quick learner and able to handle multiple projects simultaneously.
Proficient in C.A.D. software
Experience with operational characteristics, services and activities of event management and multi-purpose public assembly facility management, including, but not limited to, needs of users of medium size public assembly facilities, crowd management and control techniques, customer service practices, event staging and maintenance
Must work well in a team environment.
Good written, verbal and interpersonal skills required; ability to interact with all levels.
Professional presentation, appearance and work ethic
Ability to work flexible schedule including nights, weekends, and holidays
Must have professional attitude and appearance.
Must have the ability to stand or sit in one location for a minimum of four hours at a time.
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
