Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.
Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.
The Medical Science Liaison (MSL) role embodies our medical mission in becoming a trusted, agile partner who engages in relevant dialogue and delivers timely, high impact data and insights that advance the science or accelerate access, optimize medical practice and drive appropriate adoption of BMS medicines. The MSL role is a field-based role and it is anticipated that the majority of their time will be spent in the field with external customers.
The primary role of an MSL is to develop relationships and maintain contacts with Thought Leaders (TL) and Healthcare Providers (HCP) primarily within assigned geography. The purpose of the interactions is to engage in meaningful scientific exchange that will ensure patients have access to BMS medicines, to ensure their safe and appropriate use through peer to peer discussions aligned with medical strategies and needs expressed by external stakeholders, and to facilitate research. The scientific dialogue focuses on scientific/clinical information around disease management, treatment landscape, and BMS products in a fair and balanced way and includes appropriate clinical and value related discussions.
External Environment and Customer Focus
Develop and maintain relationships with TLs, appropriate HCPs, and access stakeholders, within a given geography to answer specific clinical and/or scientific, unsolicited product and HEOR related questions. MSL will use various channels for interactions (face to face 1:1 or group presentation; virtual or phone, etc.)
Demonstrate proficiency in using available scientific resources and presentations. Effectively present information to TLs/HCPs/access stakeholders and be able to respond to questions, ensuring medical accuracy and compliance with local procedures, company ethical and legal guidelines and directives.
Actively assess the medical and healthcare landscape by meeting with TLs/HCPs/access stakeholders to understand their needs and expertise. Continuously update knowledge in treatment strategies, products, unmet medical needs, clinical trials, health economics outcomes research and scientific activities. Understand the competitive landscape and evolving healthcare delivery models and actively prepare to address informational needs of customers.
Collect and provide meaningful medical insights and impact back to the medical and comercial organizations to be actionable in support of strategy development.
Contribute to the Medical Plan
Develop geography-specific Field Medical and TL Interaction plans based on therapeutic area objectives and TLs needs.
Adopt institution/account planning approach and contribute to cross-functional institution/account plans aligned to local Field Medical plan.
Contribute to development and delivery of scientifically meaningful medical programs/projects in line with the local Medical and Field Medical plan.
Provide Medical Support
Establish a customer-centric, compliant collaboration with cross-matrix field teams within assigned geography.
As necessary and appropriate, support the initial and ongoing medical/scientific area and product specific training and provide key scientific updates to internal stakeholders (e.g. Commercial, Regulatory, Pharmacovigilance, Legal, HEOR, Value Access & Payment)
Provide scientific support at promotional meetings by presenting unbiased scientific and clinical data and by giving scientific educational support to BMS-contracted speakers (if applicable)
Support Clinical Trial Activities
Support Interventional and Non Interventional Research (NIR) studies (e.g. identification and assessment of potential study sites) as agreed with home office medical and Global Clinical Operations (GCO) and as defined by the study scope document.
Provide recommendations and insights to clinical development team on study and site feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and GCO.
Support CRO sponsored studies as agreed with home office medical and GCO and as defined by the study scope document.
Support HCPs in the ISR submission and execution process and study follow-up as agreed upon with home office medical and GCO.
Ensure that BMS Pharmacovigilance procedural documents are understood and applied by investigators of local studies, and alert appropriate BMS personnel to any identified Adverse Events.
Experience Required
MD, PharmD, DNP, PhD, etc. with experience in a specific Disease Area or with a broad medical background (preferred) OR Science Graduate with relevant pharmaceutical experience
A minimum of 2 years working in a clinical and/or pharmaceutical environment
Knowledge Desired
Disease area knowledge with an understanding of scientific publications consistent with therapeutic area
Knowledge of a scientific or clinical area, patient treatment trends, competitive landscape
Knowledge of clinical trial design and process
Knowledge of the national and regional healthcare and access environment
Knowledge of HEOR core concepts
Excellent English language skills, spoken and written
Experience Desired
Prior MSL experience
Ability to work independently and act as a collaborative team player
Translating scientific or clinical data into an understandable and valuable form to assist HCPs to best serve their patients
Good communication and presentation skills to present scientific and/or clinical data to researchers or HCPs at a level commensurate with audience
Developing peer-to-peer relationships with TLs, scientists and other healthcare professionals
Ability to quickly and comprehensively learn about new subject areas and environments consistent with role
Behaviors & Leadership Capabilities Desired
Demonstrate core BMS behaviors (innovation, speed, accountability, and passion)
Practice principles of integrity and honesty
Act with an enterprise mindset
Practice authentic leadership by cultivating honest relationships, seeking to understand blind spots, and staying true to own values and those of BMS, even in the face of challenge
Possess a positive attitude and change agility during times of transition
Demonstrate the growth mindset and is open to innovation and process improvements
Contribute to talent development by providing timely feedback, understanding what will enable team success, and maintaining a strong network
Actively engage in live meetings and teleconferences
Completion of all administrative aspects of the job
Essential Qualification
Ability to drive a company-provided car is an essential qualification of this position. Candidates must be able to drive a BMS-provided vehicle between locations (often great distances apart), and arrive at each location ready and able to enthusiastically and efficiently demonstrate an applied knowledge of pertinent health care industry trends. Candidates must possess a high level of ethics, integrity and responsible and safe driving history.
Travel required
Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.
