Mortgage Consultant

Full Time Position 13; 13; General Description 13;

Sell mortgage products to potential clients contacted through different internal channels, such as: referrals and walk:in clients at Guaynabo Altamira Mortgage Center.
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Essential Duties and Responsibilities 13;

Interview and provide orientation to clients to offer best available mortgage product. Makes outbound calls, and personal lead follow:up calls or emails to potential customers to offer mortgage products. Assist potential walk:in customers on company premises to convert into sales. Pre:qualify potential clients according to customers financial capabilities. Evaluates costs and revenue of agreements to determine if they are profitable to continue. Originate mortgage loan applications. Reviews business trends and advises customers regarding expected fluctuations. Promotes cross:selling of other financial services offer by the corporation. Builds and maintains relationships with customers. Follow standard operating procedures and Quality Service Standards. Assure compliance with all applicable regulations on a timely basis.
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Minimum Education 13;

Bachelors Degree in Business Administration 13;
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Experience 13;

One (1) to three (3) years of mortgage sales experience.
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Other Qualifications: 13;

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Knowledge in mortgage products (FHA, VA, Conventional, etc.)
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Basic knowledge about the principles and processes to provide clients a personalized service, quality of service standards and the clients satisfaction evaluation.
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Knowledge in mortgage banking, state and federal applicable regulations to the industry
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Excellent listening skills. Able to understand what clients express. Understand; clarify information through questions in order to identify their needs.
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Able to use marketing, cross:selling and consulted sales techniques and strategies
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Able to demonstrate responsibility and professional ethic
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Planning and organization skills.
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Good time management skills.
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Knowledge in MS Office programs like: Word, Excel and others necessary to perform job functions.
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Knowledge and good use of the English and Spanish language in its written and oral form.
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Competencies 13;

Accountability 13;

Analytical Discipline 13;

Collaboration and Teamwork 13;

Change Agent 13;

Customer Centric 13;

Self Development 13;

Business Excellence 13;

Character 13;
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Popular Inc., is an Equal Opportunity Employer