Mortgage Consultant

General Description

Sell mortgage products to potential clients contacted through different internal channels, such as: Telemarketing and Internet.

Essential Duties and Responsibilities

Manages and monitors the referral program.

Participates in sales initiatives according to business needs

Handling calls for orientation, pre-qualification, sales and origination of mortgage loans, according to the prospectus.

Minimum Education

+ 60 Bachelor's degree credits approved in Business Administration or Marketing
Experience

One (1) to three (3) years of mortgage sales experience.

Other Qualifications

Knowledge in mortgage products (FHA, VA, Conventional, etc.)

Basic knowledge about the principles and processes to provide clients a personalized service, quality of service standards and the client’s satisfaction evaluation.

Knowledge in mortgage banking, state and federal applicable regulations to the industry

Excellent listening skills. Able to understand what client’s express. Understand; clarify information through questions in order to identify their needs.

Able to use marketing, cross-selling and consulted sales techniques and strategies

Able to demonstrate responsibility and professional ethic

Planning and organization skills.

Good time management skills.

Customer Service experience.

Competencies

Accountability
Analytical Discipline
Collaboration & Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence
Character
Popular Inc., is an Equal Opportunity Employer

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Inside Sales, Telemarketing, Sales