Multi-Unit Team Leader

Multi-Unit Team Leader
Empresa:

H&R Block



Área:

Otros

Multi-Unit Team Leader

Detalles de la oferta

Job Description: Are you a passionate people leader, capable of managing multiple offices? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them. As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices. Prior tax preparation experience is not required. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities What you'll do Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement Assist the DGM in recruiting and interviewing candidates for tax office associate positions Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices Travel between the three offices as required May prepare tax returns, as needed What you'll bring to the team People management experience, with the demonstrated ability to grow and develop associates Demonstrated aptitude for growth plan execution and ability to lead towards growth culture Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs Computer proficient with the ability to use MS Office Bachelor's degree in a related field, or HS diploma with the equivalent combination of experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) It would be even better if you also had Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit


Fuente: Adzuna_Ppc


Área:

  • Otros / Otros

Requisitos

Ofertas Relacionadas

Business analyst: compensation

GENERAL DESCRIPTION: Analyzes compensation and variable plans results and processes. ESSENTIAL DUTIES AND RESPONSABILITIES: (Other duties may be assigned...


San Juan

Publicado hace 14 días

Loan analyst

Full Time Job Opportunity 13; General Description 13; Verifies, compiles, and analyzes application information for mortgage loans. Essential Duties and...


San Juan

Publicado hace 14 días

Office administrative assistant

Michelle Wenitsky Interior Design is recruiting for an Office Assistant. Under the supervision of the owner this position provides administrative and...


Desde Michelle Wenitsky Interior Design - San Juan

Publicado hace 13 días

Unit supply specialist - warehouse manager (92y)

92Y Unit Supply Specialist - Warehouse Manager Job ID: Job Views: 6 Location: SAN JUAN, Puerto Rico, United States ZIP Code: 00901 Job Category: Supply and...


Desde Army National Guard - San Juan

Publicado hace 13 días