Network Technician

Configure, manage, and maintain fiber optic and wireless infrastructure. Accountable for network maintenance and provisioning to ensure it operates correctly with minimal interruptions.

• Create virtual path to transport data to non-fiber optic sites.

• Configure and troubleshoot routers, switches, WiMax radios, and PTP radios.

• Set up service for customers, installing, connecting, testing, or adjusting equipment.

• Provide technical support to customers.

• Resolve hardware and software problems.

• Perform data circuits' tests with specialized equipment to detect problems.

• Measure signal strength at utility poles, using electronic test equipment.

• Perform network monitoring and assist in fiber optic and wireless infrastructure breakdowns.

• Provide maintenance windows for computers on network.

• Perform RFC-2544 testing with network instruments.

• Install equipment, such as amplifiers or repeaters, to maintain communications transmissions strength.

• Verify possible upgrades to optimize network.

• Set up service for customers and company's office buildings, installing, connecting, and adjusting equipment.

• Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.

• Measure signal strength at utility poles, using electronic test equipment.

• Perform service disconnections when necessary.

• Find and repair faults and make installations using measurement equipment and software.

• Assist customers reporting faults.

• Engage in technical support teams to work towards problems resolution related to physical telecom infrastructure.

• Document runbooks, tickets, and circuits.

• Install structured wires.

• Install and configure wireless networking equipment.

• Install network software, including security or firewall software.

• Install new hardware or software systems or components, ensuring integration with existing network systems.

• Monitor circuits individually.

• Keep material and equipment inventory.