Job Description Case Manager is responsible for providing comprehensive case management services to survivors of disasters per program guidelines and requirements, which includes conducting an assessment, providing short-term and/or long-term case management services in accordance to Agency standards, funding guidelines, and other federal, state, and local regulatory requirements. Job is located in Ponce . Locals only. Essential Duties Meet and interview clients to conduct intake, assessment and program eligibility determination; provide information and referral to appropriate resources and prioritize needs and services Assist clients with completing applications, appeals and/or re-certification program assistance Work with client to develop and implement long-term recovery plans; provide case management services within grant or funding guidelines, as needed; monitor and document client progress Assist client in working through the sequence of delivery to maximize resources and decrease duplication of benefits Accurately complete and submit all case notes, files, and records in a timely manner; use appropriate tracking and database systems to record case and progress notes; maintain detailed and organized files Respond to inquiries about client needs, benefit eligibility, and referred services and resources in a courteous, compassionate, and timely manner Obtain needed information and complete regular reports regarding client progress; maintain accurate services and progress and generate reports in accordance to Agency standards and federal, state, and local funding guidelines and requirements; maintain contact with clients and/or their families to track progress and needs; complete documentation on all assigned caseload; submit all reports in a timely manner Actively participate in all staff meetings, trainings, or educational workshops as required Provide on-call and emergency case management services when needed Other duties and special projects as assigned Company Description The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.
