Receptionist

Full Time Opportunity 13; 13; General Description 13;

Operates multi:line telephone system to answer incoming calls and directs callers to appropriate personnel. Welcomes on:site visitors and announces them to appropriate personnel. Executes administrative tasks by performing the following duties:
13;

Essential Duties and Responsibilities 13;

:Greets, welcomes, assists and announces visitors
:Operates multi:line telephone system
:Answer incoming calls and directs callers to appropriate personnel
:Takes and delivers messages
:Receive, sort and distribute daily correspondence
:Carry out general administrative duties such as filing, typing, copying, binding, scanning, faxing, among others
:Schedule meetings
:Receive and dispatch deliveries
:Keep the reception area organized, clean and with the necessary materials
:Serve as a liaison with Real Estate division to ascertain that facilities are well maintained, and necessary repairs are performed
:Provide accurate and correct information
:Handle customer complaints received by e:mail, telephone and mail
:Assist colleagues in administrative tasks
:Orders, receives, and maintains office supplies

Supervisory Responsibilities:
This job has no supervisory responsibilities.
13;

Education 13;

Associate degree

13;

Experience 13;

Proven experience as a Receptionist, Front Office Representative or similar role. Customer service experience.
13;

Other Qualifications 13;

:Excellent written and verbal communication skills in Spanish and English
:Proficient in MS Office 365 applications: Word, Excel and Outlook
:Telephone skills
:Excellent listening skills
:Attention to detail and problem solving
:Provide exceptional customer service to internal and external customers
:High level of organization to establish priorities, work with multiple tasks simultaneously
:Time management skills 13;

Competencies 13;

Accountability 13;

Analytical Discipline 13;

Collaboration and Teamwork 13;

Change Agent 13;

Customer Centric 13;

Self Development 13;

Business Excellence 13;

Character 13;
13;

Popular Inc., is an Equal Opportunity Employer
:ul