Receptionist

GENERAL JOB INFORMATION
JOB TITLE: Receptionist
DEPARTMENT: Administration
IMMEDIATE SUPERVISOR: Office Manager
CLASSIFICATION: Non-Exempt

NATURE OF THE POSITION
Performs administrative and customer service tasks, primarily handling the flow of phone calls and visitors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Answer all incoming calls through the phone system and direct them to the appropriate extensions.
Take messages when the intended recipient is unavailable and relay them clearly and promptly to the appropriate person.
Welcome visitors and notify the relevant employee of their arrival.
Offer coffee, hot chocolate, and water to visitors.
Record visitor information in the visitor log.
Open the parking gate for incoming vehicles and close it promptly after entry.
Stamp outgoing company mail using the postage meter.
Receive incoming mail and deliver it to the designated personnel in the Finance Department.
Actively contribute to upholding the company's mission and achieving its vision; exemplify the company's culture of efficiency, Bionuclear's core values, and the principles of high-quality internal and external customer service through performance and conduct.

INCIDENTAL DUTIES AND RESPONSIBILITIES

Refill the copier with paper when necessary.
Support the coordination of company activities.
Assist in upholding the company's health and safety protocols.
Transcribe documents and draft reports.
Assist in coordinating, attending, and participating in meetings, training sessions, activities, or events for employees and/or clients, as required.
Perform other duties as needed.

JOB COMPETENCIES
KNOWLEDGE, SKILLS, ABILITIES, AND APTITUDES REQUIRED FOR THE ROLE

Excellent verbal and written communication skills in English and Spanish
Outstanding customer service skills
Ability to work effectively in a team environment
Ability to perform well under pressure
Strong organizational and prioritization skills
Ability to multitask efficiently
Capacity to complete tasks and meet goals with minimal supervision
Good emotional self-regulation
Proficiency in Microsoft Windows applications (Outlook, Word, and Excel)
Availability to work on holidays, weekends, and extended hours

DISCLAIMER CLAUSE
The information contained herein summarizes the general nature of the competencies and the level of complexity of the duties required for this position. This content should not be interpreted as a comprehensive inventory of all functions, tasks, and responsibilities. Additional tasks may be assigned or existing ones modified at the company's discretion.

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities."

"Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status."

EEO/Affirmative Action for Veterans/Workers with Disabilities.