Remote Cloud Services Customer Success Specialist

An information technology company is in need of a Remote Cloud Services Customer Success Specialist. Candidates will be responsible for the following: Handling incoming requests from engaged customers Analyzing customer behavior patterns Assisting in the collection, aggregation, and reporting of customer needs Qualifications for this position include: Bachelor’s degree in business or technology discipline (or equivalent work experience) 4 years of customer-facing experience in a technical field Demonstrated proficiency in cloud computing concepts, preferably in Linux-based systems Ability to learn technical and complex concepts and apply them quickly