Rental Agent (Santurce)

Baldorioty location business hours:

Monday to Sunday - 08:00am - 7:00pm

Skills/Qualifications:
Bilingual (English/Spanish), Customer Service, Verbal Communication, Energy Level, Multi-tasking, Organization, Selling to Customer Needs, Product Knowledge, Attention to Detail, Initiative, General Math Skills, Job Knowledge.

Job Purpose:
Provides transportation to customers by renting automobiles.

Duties:
* Determines type of automobile and features desired by interviewing customer; reviewing automobile type pricing categories; suggesting special promotions; promoting higher-priced rentals.

* Determines return location and length of rental by entering pick-up and return location, and number of days or other time frame required.

* Quotes cost of rental by calculating type of automobile, daily rates, estimated mileage, and insurance coverage.

* Validates customer identification and rental eligibility by examining customer's driver's license and entering credit card.

* Completes rental contract by explaining rental policies and procedures; verifying credit; obtaining customer signature and deposit.

* Requests rental car delivery to customer service area by calling storage or service area; verifying automobile availability; directing customer to pick-up area.

* Completes rental car return transactions by computing rental charges; adjusting charges for fuel and/or damages.

* Reconciles rental charges by verifying rental agreements with receipts; forwarding to manager.

* Maintains work operations by following policies and procedures; reporting needed changes.

* Updates job knowledge by participating in educational opportunities.

* Enhances rental car company reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

* Keeps track and maintenance of rental vehicles inventory.

Job Types: Full-time, Commission

Pay: $22,152.00 - $29,152.00 per year

Benefits:

* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Referral program
* Vision insurance

Compensation Package:

* Commission pay
* Hourly pay
* Signing bonus

Schedule:

* Day shift
* Evening shift

Application Question(s):

* Are you willing to go under a drug test screening?

Education:

* Associate (Required)

Experience:

* Sales: 1 year (Required)
* Customer service: 1 year (Required)

Language:

* English (Required)
* Spanish (Required)

License/Certification:

* Driver's License (Required)

Shift availability:

* Day Shift (Required)
* Night Shift (Preferred)

Work Location: In person