Sales Associate

Job Description Reports to: Store Management Position Overview The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.). Customer Experience Greets customers immediately upon entering the store with a smile and sincere non-business like greeting Creates a positive first impression for the customer through an energetic attitude and adhering to dress code Creates a sparkling clean and organized environment by maintaining store standards and cleanliness Provides customers with current relevant information about the product Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database Sincerely thanks all customers for shopping as they exit the store Cooperation & Dependability Satisfactorily completes all duties as assigned by management Is punctual and adheres to designated work schedule Is flexible and works well with peers and management to accomplish duties Demonstrates a sense of urgency to maintain visual standards within their assigned zone Follows GUESS Policies and Procedures 100% Performs housekeeping duties as required Miscellaneous Responsibilities Participates in and attends all store meetings and other related functions Represents a positive attitude toward the merchandise and the company Participates in all inventories Assumes and completes other duties as assigned by store management Some heavy lifting in excess of 30 pounds Scheduled shifts may require standing for a minimum of eight hours SDL2017