Sales Lead Loft Congressional Plaza

SALES LEADOPPORTUNITIES PositionOverview Provide exceptional client service, operating as the Manager on Duty inthe absence of a manager, performing operational and transactional functions,handling client service issues, issuing approvals for desk transactions as wellas opening and closing the store. TheSales Lead will refer all duties which require managerial experience and/orapproval to the Store Manager (e.g. disciplinary action, hiring, andterminating associates). Responsibilities In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting Store Management in overseeing the operational functioning of the store including, but not limited to: Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities – Assuming the MOD role when Managers are not on the floor Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities Possessing keys to the store, performing opening and closing procedures in the absence of management Utilizing reports to make effective merchandising decisions & style the store to Division standards Additional responsibilities as assigned Requirements Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain within company guidelines Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office SDL2017

Ciudad: cayey