POSITION SUMMARY
Innovative PR, LLC is a fast growing family-owned business that has recently relocated from California to Puerto Rico, to manufacture and distribute CBD/Hemp products to the Caribbean and the United States. We are currently looking for an office manager to perform the following duties below.
The sales manager is responsible for guiding, inspiring and motivating the company's regional sales managers, field sales team, and inside sales team to ensure effective execution of strategic growth plans in the retail and wholesales division for the company. This position oversees the sales representatives and staff. This position holds a very high standard for professionalism and positive employee relations in order to set the tone and lead by example.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Answer, assist, and direct all sale calls to appropriate parties in a professional and courteous manner
Assist employees with direction in a professional, positive manor
Builds, maintains, and manages high performance field sales team and inside sales team.
Ensures roles at all levels are filled with values-aligned high performers, and that coverage during any interim (recruiting) periods is sufficient to meet the needs of the business.
Liaises with brokers/sales force who sell our products to retail establishments.
Provides leadership to sales team through effective and clear objective setting, inspiration, delegation, and communication.
Holds sales team accountable to measurable performance objectives for meeting sales goals, placement of new and existing items, promotional and merchandising execution. Uses data and reporting to clearly express what success looks like at all levels.
Serves as the leadership face and voice of our brand with independent retail stores, at store level with local and regional chains by conducting in-person visits, making calls to address any concerns, emailing to address national field opportunities or issues, and traveling to conventions or other events.
Identifies and targets accounts for increased market penetration, and develops strategic approach with reps, holding them accountable for results. Develops targets for new customer acquisition in field, focusing on new co-op and independent stores.
Develops a strategic plan to optimize existing sales programs and suggests new sales programs for sales accounts, driving incremental revenue and profitability. Reviews with the CEO and implements.
Conducts quarterly reviews of sales activity effectiveness, reporting to CEO, and developing sales contests, promotions, and incentives to increase sales and improve performance, while growing bottom line.
Ensures excellent sales team communication, creation of effective territory and customer strategies, reporting and resource management. Assumes responsibility for the implementation of effective promotion strategies, including review of sales analyst generated post-promo analysis for the purpose of making adjustments to future plans
Use applicable software programs to create sale inventory, letters, and other business-related documents
Communicate with sale representatives to ensure days are running smoothly
Manage and prepare all sales reports and issue commission payments
Perform other duties as assigned
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Bachelor’s degree in related field preferred
5+ years of sales experience in a work environment
Strong organization, oral, and written communication skills
Ability to work independently and manage multiple projects and deadlines
Strong ability to develop, mentor, inspire, and support people
Ability to organize, coordinate, delegate and direct projects
Strong knowledge of Natural & Organic Brands, products, customers, brokers and direct distribution channels, pricing, and promotion strategies
Knowledge of technology, including trends and products used in field and inside sales
Strong attention to detail while effectively managing multiple projects
Excellent problem-solving skills
Ability to navigate and handle delicate people and customer issues without direction
Ability to develop and implement sales infrastructure (sales compensation plans, territory and account strategies, sales reporting, targets, sales activity expectations, etc.)
Ability to write; read and comprehend complex sales reports and analytics simple instructions, short correspondence and memos.
Ability to effectively and articulately present information in one-on-one and small groups situations to customers, clients and other employees of the organization.
Skilled in negotiation tactics
Proficient in interpreting and applying complex sales data
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio and percent and to draw and interpret graphs
Strong computer aptitude, which includes expertise with Microsoft Excel and Word as well as experience with Quickbooks is required and ZOHO CRM
Ability to analyze data with particular attention to detail
Proven ability in customer service and problem resolution
Excellent interpersonal skills
· Fully bilingual (English & Spanish)
Please send a detailedRESUMEand aLETTERexplaining why you think you are a good candidate for the position
Job Type: Full-time
Salary: $16.00 to $20.00 /hour
Experience:
management: 2 years (Preferred)
sales: 3 years (Preferred)
customer service: 5 years (Preferred)
sales management: 3 years (Preferred)
wireless sales: 3 years (Preferred)
Education:
Bachelor's (Preferred)
Language:
English and Spanish (Preferred)
Additional Compensation:
Store Discounts
Other forms
Benefits:
None
Paid Training:
Yes
Typical start time:
8AM
Typical end time:
5PM
Schedule:
Monday to Friday
Day shift
Overtime
8 hour shift
On call
Company's website:
www.innovativecbd.com
Benefit Conditions:
Only full-time employees eligible
Work Remotely:
No
