Senior Project Manager

Implement and coordinate the operational aspects of ongoing Customer & Product Support projects. You will serve as liaison between project management and planning, project team, and line management. You will review status of projects and budgets. You will coordinate schedules and deliver status reports. You will assess project issues, and develop resolutions to meet productivity, quality, and customers satisfaction goals and objectives. You will develop mechanisms for monitoring project progress, and for intervention and problem solving with project managers, line managers, and customers. Help Diversified Technology and Manufacturing Leader be the customers top choice by improving upon Customer & Product Support solutions Empower Companys ability to timely respond to customer demands by coordinating efforts of Global technical operation teams Build up your business acumen while learning to address customer needs in todays dynamic global economy This position can be based in Aguadilla, PR or Phoenix, AZ. Must be able to read, write and speak English Travel to the US and/ or internationally:10% Key Responsibilities Project Management Customer Support Deliver Status Reports YOU MUST HAVE Bachelors Degree in Business or Engineering 5 years of customer / product support experience 5 years of Project Management experience Due to export control regulations, this position requires US citizenship status. WE VALUE A proficient understanding of the principles and best practices in customer service Proficient in MS Word and Excel Ability to handle large sets of data and simplify for high level executive reports Excellent team and communication skills An ability to take initiative and work with limited direction An ability to influence across a broader organization