Service Manager

Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today!

As a Service Manager, your responsibilities would include:

* Driving sales, steps of service, and guest satisfaction
* In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
* Providing or directing all Front of House training
* Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
* Managing liquor orders and controlling liquor costs
* Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
* Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones
* Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
* Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
* Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
* Understanding, managing, and practicing safe food handling procedures

POSITION QUALIFICATIONS
Competency Statement(s)


* Accountability - Ability to accept responsibility and account for his/her actions
* Communication, Oral - Ability to communicate effectively with others using the spoken word
* Communication, Written - Ability to communicate in writing clearly and concisely
* Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
* Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
* Time Management - Ability to utilize the available time to organize and complete work within given deadlines
* Working Under Pressure - Ability to complete assigned tasks under stressful situations


Education: High School Graduate or General Education Degree (GED)

Experience: 2 years or more as a SM or Assistant SM in a full-service restaurant concept.

Computer Skills: Word, Excel

Other Skills:


* The ability to multi-task
* Outgoing and personable a plus
* Good organizational skills
* Effective communicator
* Interpersonal and Supervisory skills

Benefits:




* Medical plan that includes Dental and Vision Insurance
* Paid Vacation
* 100% Paid Maternity Leave
* Short-Term and Long-Term Disability
* Paid Sick Days
* 401(k) Retirement Plan
* Many opportunities to support your community
* Annual holiday bonus