Service/Rental Agent - Barceloneta

Service / Sales Rental Agent
Specific Requirements
All candidates must have the following:

* Available to work on Weekends and Holidays.
* Available to work from 8am - 5pm.
* Drivers License (Up to date)
* Good Standing Certificate
* Health Certificate

Caparra location business hours:
Monday to Saturday: 08:00am - 05:00pm | Sunday: Closed

Job Purpose:
Provides transportation to customers by renting automobiles.

Duties:

* Clean, inspect or prepare vehicles for the rental.

* Determines type of automobile and features desired by interviewing customer; reviewing automobile type pricing categories; suggesting special promotions; promoting higher-priced rentals.

* Determines return location and length of rental by entering pick-up and return location, and number of days or other time frame required.

* Quotes cost of rental by calculating type of automobile, daily rates, estimated mileage, and insurance coverages.

* Validates customer identification and rental eligibility by examining customer's driver's license and entering credit card.

* Completes rental contract by explaining rental policies and procedures; verifying credit; obtaining customer signature and deposit.

* Requests rental car delivery to customer service area by calling storage or service area; verifying automobile availability; directing customer to pick-up area.

* Completes rental car return transactions by computing rental charges; adjusting charges for fuel and/or damages.

* Reconciles rental charges by verifying rental agreements with receipts; forwarding to manager.

* Maintains work operations by following policies and procedures; reporting needed changes.

* Updates job knowledge by participating in educational opportunities.

* Enhances rental car company reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:
Customer Service, Verbal Communication, Energy Level, Multi-tasking, Organization, Selling to Customer Needs, Product Knowledge, Attention to Detail, Initiative, General Math Skills, Job Knowledge

Tipo de puesto: Tiempo completo

Sueldo: $22,152.00 - $26,691.00 al año

Beneficios:

* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Referral program
* Vision insurance

Pregunta(s) de postulación:

* Are you willing to go under a drug test screening?
* ¿Cuál es su disponibilidad para una entrevista virtual?

Escolaridad:

* Associate (Obligatorio)

Experiencia:

* Customer service: 1 año (Obligatorio)
* Car wash: 1 año (Deseable)

Idioma:

* Spanish (Obligatorio)
* English (Obligatorio)

Licencia/Certificación:

* Driver's License (Obligatorio)

Disponibilidad de turnos:

* Turno diurno (Obligatorio)

Lugar de trabajo: Empleo presencial