Standard Operating Procedure Specialist ( Sop)

ICF seeks aStandard Operating Procedure Specialist ( SOP) to support Disaster Recovery efforts in Puerto Rico.The specialist will be responsible for developing standard operating procedures (SOPs) for the project, including roles and responsibilities for persons responsible for the development,review and approval of Project Worksheets, sector leads and any other functions within the project including the grant management process. Monitor best practices and changes in procedures and adjust the SOP documentation to ensure they are implemented by staff at all levels. Keep track of the procedures and develop a centralized repository that can be accessed by staff. This position is located in Puerto Rico. Role and Responsibilities: Develop SOPs for processes in Project Formulation, Sector Leads, Regional Liaison and Grant Management teams. Share all SOPs with training team to create project transparency. Meet with Task Force Lead, Project Lead, Grant Manager and Team Lead to update any changes in processes. Notify Project Director and Operations Manager when changes are made to SOPs. QUALIFICATIONS AND EDUCATION REQUIREMENTS : Bachelor degree in business administration or project management. Prior experience with FEMA SOPs, Policies & Procedures preferred. Strong client relationship management. Excellent written and verbal communication skills. Excellent organizational skills. Bi-lingual English and Spanish preferred, English required. Preferred Skills: Knowledge of smartphone apps, MS Office, Data Information System, Excellent Organizational & Time Management Skills. ICF is an equal opportunity employer that values diversity at all levels. (EOE Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Ciudad: san juan