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Systems Administrator

Systems Administrator
Empresa:

(Confidencial)


Detalles de la oferta

JOIN OUR TEAM!

A leading financial institution setting the pace through its commitment to corporate values and a superior client satisfaction, seeks a qualified candidate to join its POPULAR team of successful professionals in Puerto Rico for the following position:

General Description

Administers, coordinates, manages and supports the assigned application or applications to ensure the correct performance.
.

Duties and Responsibilities

Responsible for administering the applications assigned.

Support and conduct primary reasearch on users, etc

Prepare requirements documents and work with development to coordinate releases

Participate in scrum meetings. Collaborates in the process of task prioritization

Work with technical/support/incident teams to identify needs and mitigate risks

Map changes/updates to release schedule. Work with business unit to ensure plan minimizes impact

Communicate to business unit new releases

Recommend new capabilities based on KPI monitoring

May require off-hour and weekend on-call support periodically

Document all updates and ensure compliance with bank procedures.

Helps test all changes to ensure the release was successful

Perform recurring procedures and validate application usability and monitor system stability, ensuring that all operational tasks run error-free and application performance is optimal.

Can help create content to train users on how to use system/application

Looks and suggests ways to improve the product

Track 3rd party invoices

Manage ad-hoc requests of the applications in charge.

Support new projects’ development.

Manage efficiency in tasks; assisting in client’s requests, estimating cost and time.

Establish planning and execution of tests, usability and certification of application releases and changes.

Prepare and conduct training programs for application deployments and upgrades, if necessary.

Ensure compliance with BPPR policies.

Ensure that time frames are met according to all requirements.

Train users and support units in current systems functionalities.

Education

Bachelor's Degree in Computer Science, Information Systems, or related fields.

Experience

Two years of experience administering applications or as a Subject Matter Expert (SME) in branch operations or administration applications/platforms and related processes (change management, release management, documentation, etc). Knowledge of managing tickets in Jira.

Competencies

Accountability
Analytical Discipline
Business Excellence
Change Agent
Character
Collaboration & Teamwork
Customer Centric
Self Development
Important:
The candidate must provide evidence of academic preparation or courses related to the published job.

As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

Popular Inc., is an Equal Opportunity Employer

Learn more about us at
www.popular.com
and keep updated with our latest job postings at
www.jobs.popular.com
.

Connect with us!

LinkedIn
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Job Segment:

Change Management, Management


Fuente: Jobs_Popular

Requisitos

Systems Administrator
Empresa:

(Confidencial)


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