Team Lead

*Purpose:*

Contributes to meeting or exceeding store sales and profit targets by:

· Passionately inspiring consumer loyalty to the brand

· Diligently executing store operations, with a special focus on selected functional areas to

contribute to meeting or exceeding sales and KPIs (Sales, Operations, People, Visuals)

*Key Accountabilities: *

· Allocates resources and organizes processes within assigned areas of responsibility to drive efficiency and productivity in a variety of situations.

· Create an appealing, easy-to-shop environment for customers by coordinating the team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility.

· Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.

· Minimize loss by implementing, monitoring, and tracking all loss prevention activities.

· Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility.

· Motivates and inspires individuals within area of responsibility to maximize and drive a performance culture.

· Provides in the moment to team members to continue our culture of feedback.

· Raise all escalations to the appropriate store manager.

· Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model.

· Acts as a resource to associates product knowledge and complex customer service situations.

· Uses strong category knowledge and enthusiasm for the Brand to drive sales and customer loyalty.

· Acts as a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

· Adheres to all established policies and procedures.

*Knowledge, Capabilities and Experience: *

· Must possess and consistently exhibit the competencies relative to the position.

· Skilled in operating personal computers, POS systems, and various software packages including MS office.

· Ability to learn and adapt quickly in a fast-paced environment.

· Strong interpersonal and communication skills

· Ability to operate independently and with discretion and work effectively under pressure.

· Demonstrates an inspirational attitude that contributes to a positive team environment.

· Ability to build and maintain effective working relationships with team members Well-developed ability to speak, read, comprehend, and write English.

· Ability to maintain reliable and consistent attendance and punctuality.

· While performing the duties of this job, the employee is occasionally exposed to outside-weather conditions. The noise level in the work environment is usually moderate.

*Physical Requirements: *

· While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally be required to sit; climb or balance; stoop, kneel, crouch and crawl.

· The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

*Qualifications: *

· High school diploma or general education degree (GED)

· Must be 18 years or older

· Minimum 12 months' experience working in a retail environment.

· Advanced selling experience and comprehensive product, retail, and industry understanding

Tipo de puesto: Tiempo completo

Sueldo: Hasta $14.00 la hora

Horas previstas: 38 por semana

Lugar de trabajo: Empleo presencial