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Technical Account Manager
CSS-TEC, a business unit of Contemporary Staffing Solutions, is a national provider of workforce management solutions, providing technical contract & direct hire solutions to clients in all industries across the country.
Our office in Media, PA is expanding, and we are looking to hire smart, energetic sales professionals with proven skills to support our continued growth.
We specialize in working together with highly qualified talent and top employers to create rewarding career opportunities.
We are looking for a dynamic, high-performing Technical Account Manager with prior experience selling Technical staffing services to all different industries.
You will be responsible for developing relationships with new clients, proactively engaging with the client to ensure client satisfaction/retention while continuously hunting and closing new business.
The ideal candidate possesses a burning desire to MAKE MONEY by successfully using their relentless drive, creativity, and strong interpersonal skills to close deals, and a history of bringing on new business, hitting sales quotas and enjoying the challenges of the fast-paced staffing industry.
Responsibilities of the Technical Account Manager include:
- Creating detailed 30-60-90-day marketing plans to support a strategic sales initiative.
- Managing the entire sales cycle from identifying potential client leads to placements for both direct hire and contract roles.
- Developing relationships with hiring managers through networking, referrals, and participation in professional associations, trade shows, and other public relations opportunities.
- Developing individual communication plans for prospective clients to obtain and close agreements for services.
- Building and identifying new client contacts within existing accounts to ensure and grow account penetration.
- Building strong relationships with the internal service team to provide exceptional customer service experience to clients.
- Developing business acumen regarding market conditions to maintain and exceed assigned gross margin quotas.
- Becoming the subject matter expert on CSS-Tec, including the unique buying criteria (UBCs) we target and the technical skills/vocabulary/requirements specific to roles we place.
- Meeting and exceeding minimum weekly requirements for phone calls, cold calls, and in-person meetings to create a sales funnel and exceed monthly and annual quotas.
- Documenting sales activity using the CRM system to drive performance.
- Identifying and promoting cross-selling opportunities for other CSS Business Units.
- Identifying national/third-party MSP/VMS opportunities.
Requirements of the Technical Account Manager:
- Proven experience as an Account Executive, or other sales role; ideally selling professional services
- Knowledge of market research, sales, and negotiating principles
- Outstanding knowledge of MS Office; knowledge of CRM software (eg.
Salesforce) is a plus
- Superior communication/presentation, organizational and time-management skills and ability to build relationships
- Demonstrated ability to effectively prioritize work assignments while managing multiple priorities
- Demonstrated business acumen and ability to achieve results
- Bachelor's degree
Perks of Working with Us:
We offer a fun, upbeat work environment that recognizes and rewards the hard work of its employees.
We feature a comfortable, casual dress code, company Happy Hours and Team Building Events, and free coffee and snacks! We also competitive salary and benefits including
What We Offer
- Fantastic compensation packages
- competitive base salary and an aggressive/unlimited/uncapped commission plan.
- Full benefit offerings, including Medical, Dental, and Vision with employer contribution, 401K with company match, life insurance, short-term and long-term disability insurance.
- CORE VALUES
- Respect, Integrity, Winning Spirit, Team-Oriented, Fun, Coachable
