Temporary - Desktop Technician I And Ii

Plaza Temporero Exento: Salario Anual depende de la experiencia de $36,000 a 44,000
PRINCIPAL DUTIES, RESPONSIBILITIES AND REQUIREMENTS
Responsible for the day-to-day technical support to Client employees
Provides general troubleshooting on current standard computer hardware including laptops, desktops, tablets, mobile devices and peripheral accessories.
Accomplish basic computer hardware and software installation and configuration
Investigate system problems and provide solutions using specific product knowledge, knowledge databases, system utilities, and operating environment.
Follow established process and procedures to plan, install, test, and implement computer system hardware or software technologies.
Communicates effectively with customers and associates.
Maintain the highest level of customer satisfaction by resolving all tangible problems and concerns
Requires foundational skills related to standard software including PC operating systems Windows, iOS, and MS Office 365, SharePoint, Skype, Teams, OneDrive, and OneNote.
Must have experience with Incident management systems and commonly used software tools and applications. This includes VPN, authentication, communication and meeting tools
Requires 0-3 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience.
A+ certification encouraged

Job Type: Full-time
Salary: $38,000.00 to $44,000.00 /year
Experience:
Desktop Support: 3 years (Required)
Customer Service: 2 years (Preferred)
VPN: 1 year (Required)

Education:
Bachelor's (Required)

Schedule:
Monday to Friday