Description The Events Team drives sales growth by flexing into multiple areas of the store including setting floorsets and/or cleaning, processing, replenishing, cashiering, and selling. Serving the customer is always the top priority regardless of work area. The Events Team will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed. Key Responsibilities: When assigned to processing and replenishment: Processes merchandise to be floor ready and maintains back room and under stock to brand standards Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process Executes floorset or inventory proficiently while understands and adheres to brand standards Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register Proactively engages with customers, reads cues and responds effectively Provides customers with the perfect bra fit by asking effective questions Converts returns, offers and other promotions into larger sales All associate roles at Victoria's Secret are responsible for: Driving top line store sales results and growing the business through action and productivity Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture Creating customer awareness of programs available to them, (i.e. Victorias Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable Setting personal goals and tracking individual and team performance to the goals Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures Taking initiative to recover and replenish merchandise, so it is available to sell Understanding and adhering to visual merchandising brand standards Assisting in housekeeping of sales floor and communicating maintenance issues Keeping an awareness of, and building personal capability in, loss prevention Reinforcing store strategy to reduce shrink Supporting all activities related to providing a safe working environment Understanding and demonstrating Company values Qualifications Exhibits an authentic desire to exceed the customers expectations Proven ability to meet or exceed goals preferred Demonstrates a sense of urgency Has a healthy, competitive spirit, while maintaining a team focus Is resilient and bounces back quickly from setbacks Pursues opportunities to take on more responsibility Seeks out coaching from leaders and peers to improve productivity; leads own learning Schedule flexibility that includes evenings, weekends, holidays, and non-business hours An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. SDL2017
