This position will provide support and process enhancement in the design, and implementation of production processes and systems that enable the organization to achieve business goals. What you can look forward to accomplishing: Implement and develop production processes and systems incorporating best practices to ensure optimal efficiency and achievement of business goals Gathering and conversion of in-house customer requirements, starting with developing a blueprint and customizing through to implementation ensuring that IT delivery is aligned with the needs of the business Research, analyze and troubleshoot issues to identify source, engage in fault repair and bring about process improvements – responsible for third level incident handling Manage projects and work within established timelines Collaborate with global teams, colleagues and process councils on business needs – working closely with Demand management Further development of the global template approach – ensuring maximum degree of alignment and consistency and participation in worldwide rollouts Work closely with SME’s – training on new functionality Document systems changes – responsible for configuration and functional specifications – enabling execution o technical specifications Develop productive relationships and coordination of external vendors and suppliers Provide third-level support in running the system Skills and experience you need to bring to our company: Bachelor’s degree in Business Informatics, Information Technology or other relevant business, scientific or technical discipline At least 3 years’ of work experience encompassing conceptualization and implementation of Production Planning and Logistics processes (specific experience with SAP Production Planning (PP) model preferred). At least 3 years relevant experience in project management Solid working knowledge of production systems and SAP as well as other applications Prior experience with SAP implementation is a plus Solid knowledge of business interdependencies Experience with SAP Solutions Manager Knowledge of SAP modules in addition to PP is a plus, i.e. MM, SD, WM Knowledge of other applications is desirable, i.e. Logistics Ability to work in a collaborative, diverse, international organization Solution oriented; analytical and able to creatively solve issues Independent, analytical thinker A track record of success contributing in a team environment Good communication skills (both verbal and written) with the ability to communicate to both technical and non-technical audiences Able to multitask and prioritize in a dynamic, fast paced environment Position requires travel – approximately 30% Strong identification with our core values: Sustainability, Openness, Enjoyment