PLEASE FILL OUT THIS APPLICATION FORM: https://wingmanllc.topgradingonline.com/job_openings/10649 Objective: Successfully move clients through Credit Enhancement Process and manage each client’s paperwork in a timely manner. Responsibilities: Responsible for helping the clients complete the full finance process Consistent follow-up with sales team on documents needed and client status. Respond to customer inquiries and resolve any issues. Ensure DAILY customer follow-up. Record outbound call history and customers response in detail. Consolidate existing customer base while building new customer base. Create, maintain, and update database of customers with complete information and emails. Communicate effectively to verify and validate information need for processing Responsible for contributing high-value interactions with clients and customers. Responsible for copying, scanning and pulling updated credit reports and sending disputes manually as well as electronically. Then following up with that same client 30 days later repulling their info and comparing what has been deleted or added. responsible for dropping off completed profiled reports at the post office at the end of the day. Processor will also keep sales up to date via. email with where client stands so we can keep communication 100% thorough. Qualifications: A minimum of 2 years recent data entry/ clerical experience with an emphasis on data entry, as well as documented top producer status; preferably in an inside sales environment utilizing both inbound and outbound calling techniques. A demonstrated ability to effectively work as a team with other members of the Coaching Sales team and various departments within the company to achieve individual, departmental, and company goals. Acceptable modern computer skills and be expected to follow all company policies and procedures. Familiarity with Google Sheets, Google Docs, and other web based spreadsheet and word processing (preferred). The ability to build rapport and be able to correspond with people from all over the world. The ability to effectively communicate with and provide an exceptional customer experience for people with diverse backgrounds, language proficiencies, and personality types. The ability to carry out instructions furnished in written, oral and diagram form. The ability to work at a fast paced environment and be able to multi-task The ability to be self-directed, self-motivated, and self-accountable — integrity in work habit is a must. Must be willing to travel PLEASE FILL OUT THIS APPLICATION FORM: https://wingmanllc.topgradingonline.com/job_openings/10649
Ciudad: san juan
