If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) nbsp nbspAs an Application Management Analyst you will support the application, infrastructure teams. In the duties you will QA, Release management and security, as well as project managers, the customer and Optum management. You will be directly involved in operational troubleshooting and tasks related to the core applications, involving Databases, OS, virtual environments, job schedulers, among others. Fast turnaround of severity incidents is key in maintaining our SLA's, and you will be part of the team that mostly deals with them. nbsp nbsp nbspPrimary Responsibilities nbsp nbspProvide Second Level Support to the Command Center nbspInstall, configure and manage multi-platform applications and databases affiliated servers nbspResponsible for promoting changes to the production environment nbspResponsible for technical assistance to units of customer service and direct service to affiliates nbspRun operational procedures and processes, maintenance and support nbspDevelop documentation and procedures nbspDesign and develop projects related to the tasks assigned nbspPerform On-Call rotation nbspPerform related tasks as assigned by management and which are essential to the position nbsp nbsp ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION nbsp nbsp nbspRequired Qualifications nbsp nbspBachelor's Degree in Information Technology and or Computer Science nbsp5 Years of experience with OS knowledge, both on Windows and Linux nbsp3 Years on automating business processes, using tools like Control-M nbsp3 years of experience working with Business to Business (B2B) processes nbsp3 Years in scripting tools, like PowerShell on Windows and Bash in Linux nbsp3 Years of experience with ETL tools like Informatica nbspAbility to create and understand SQL scripts nbspEnglish proficiency nbsp nbsp nbspPreferred Qualifications nbsp nbspExperience working on cloud environments, preferably Azure nbspCareers with Optum. Here's the idea. We built an entire organization around one giant objective make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) nbsp nbspDiversity creates a healthier atmosphere UnitedHealth Group is an Equal Employment OpportunityAffirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. nbsp nbspUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. nbsp nbspJob Keywords System Management, Analyst. Windows, Linux, B2B, PowerShell, English, Spanish, Bilingual, San Juan, PR, Puerto Rico nbsp nbsp nbspJob Title Application Management Analyst - San Juan, PR nbspShift Day Job nbspTravel No nbspBusiness OI Business Operations nbspFamily Technology nbspTelecommuter Position No nbspJob Level Individual Contributor nbspOvertime Status Exempt nbspPosted Date 12142018 nbspCity San Juan nbspState PR nbspCountry United States nbspDepartment Optum Connect